OurHOA
Dues & money

How do we run a shred day for our HOA, and can we add hazardous waste collection?

By OurHOA · General information · Revised

How an HOA board runs a community shred day: hiring a certified mobile shredder, box limits, destroying old HOA records, county hazardous waste help and a timeline.

Part of the HOA board handbook: vendors, projects and upkeep.

The short answer

A shred day is a Saturday morning when a mobile shredding truck parks in the clubhouse lot and owners bring boxes of old tax returns, bank statements and medical bills to be destroyed while they watch. For the board it does two jobs. Owners get a service they would otherwise pay for or put off for years, and the association gets a supervised, documented way to destroy its own expired records. Hire a vendor with NAID AAA certification, cap the boxes per household, get a certificate of destruction, and put the association's paper on a separate list the board approved in advance. If owners also ask for a place to drop old paint and pesticides, work through the county's household hazardous waste program instead of collecting chemicals yourselves. Rules on records and disposal vary by state and by your governing documents, so treat this as a planning guide and not legal advice.

Start with the association's own records

Most boards inherit file boxes nobody has opened in years: old ledgers, voided checks, ballots from elections long past, payroll forms with Social Security numbers. A shred day is the right time to clear them, but only after checking what the law and your own policy say to keep. In Texas, Property Code section 209.005(m) requires an association with more than 14 lots to adopt and follow a retention policy. At a minimum it keeps the certificate of formation, bylaws, covenants and their amendments permanently. Financial books and records, minutes, tax returns and audit records stay seven years, current owners' account records five years, and contracts with a term of a year or more four years after the term ends. In Florida, section 720.303(4) has a homeowners' association keep most official records for at least 7 years, while ballots, sign-in sheets, proxies and other voting papers must be kept at least 1 year after the election, and bids for 1 year. Colorado's section 6-1-713 comes at it from the other side. A covered entity that keeps documents containing personal identifying information, such as Social Security numbers, driver's license numbers, passwords or card numbers, must have a written policy to destroy them by shredding, erasing or otherwise making them unreadable once they are no longer needed. Our guide on written policies every board should have covers the retention policy itself. Pull any file tied to an open records request, a dispute or a lawsuit, even if its retention period has run, and ask the association's attorney before it goes in a bin.

Hire a certified mobile shredder

Search the i-SIGMA member directory for providers with NAID AAA certification and a mobile, on-site endorsement. The program includes unannounced audits and checks employee screening and documented procedures, which is more than a volunteer board can verify on its own. Call two or three of them and ask: how do you price a community event (flat fee, by the hour or by the bin); how many standard file boxes does the truck hold before it has to leave and unload; do owners need to pull staples, clips or binders; will you destroy hard drives, and do you list serial numbers on the certificate; can owners watch the shredding on a camera or through a window; and will you issue one certificate of destruction for the event and a separate one for the association's boxes. Get a certificate of insurance naming the association before the date. Ask the truck's length and weight, then park it where it will not crack a thin asphalt lot or block a fire lane. Texas Business and Commerce Code section 72.004 says a business that disposes of records with customers' personal identifying information must make that information unreadable, sets a civil penalty of up to $500 per record, and treats a contract with a records disposal company as compliance. Florida section 501.171(8) requires a covered entity, a definition that lists associations, to shred, erase or otherwise make disposed customer records with personal information unreadable. Whether either statute reaches an HOA's owner files is not settled, and you do not need to find out. A certified vendor and a certificate cover you either way.

Set the rules for owners

Decide the limits before the flyer goes out, because the vendor's quote depends on them. One setup that works: residents only, up to three file boxes or grocery bags per household, paper only unless the vendor agreed to take drives, and a fixed window such as 9 a.m. to noon or until the truck is full, whichever comes first. Print "until the truck is full" on every notice. That one phrase will save you an argument at 11:40. Ask for a lot or unit number at the table and turn away the owner who arrives with a pickup bed of client files from a home business. That much volume can fill the truck alone, and those records are the business's own obligation. Two volunteers are enough for most communities, one at the table checking addresses and one helping older owners get boxes onto the vendor's cart. Keep the line off the street. Put cones where cars should stop, and if the vendor allows it, let owners stay in their cars while volunteers carry the boxes.

Destroy the association's boxes on the record

Handle the association's own paper as a separate job with its own paper trail. At the board meeting before the event, approve a list of what will be destroyed, by category and date range rather than box by box. Sample motion: 'Moved to destroy the following association records, whose retention periods under our document retention policy have expired and which are not subject to any pending records request, dispute or legal hold: bank statements and paid invoices for 2014 through 2018, and ledgers for owners who sold before January 1, 2019. The treasurer will witness the destruction and file the vendor's certificate with the minutes.' Load the association's boxes first, before owners arrive, with the treasurer or secretary standing at the truck. File the certificate of destruction and the approved list with the association's permanent records. A future board, or an owner asking for a file, can then see what went, when and under which policy. The state periods are floors, and your own policy may keep some records longer. The list follows the policy, never the other way around.

If owners want a hazardous waste drop-off too

Owners who come for shredding will ask about the paint cans in the garage. Do not collect them. EPA describes household hazardous waste as leftover products that can catch fire, react or explode, or that are corrosive or toxic, and names paints, cleaners, oils, batteries and pesticides. Federal law excludes household hazardous waste from the hazardous waste rules and handles it as solid waste, which is why cities and counties run collection programs, each with its own rules. An association that lets unknown containers pile up in the clubhouse lot owns whatever leaks, and nobody on a volunteer board can tell old deck stain from something worse. Call the county or city solid waste department instead and ask whether it runs a mobile or one-day collection it will bring to a neighborhood, what turnout it needs, and whether it charges. If the answer is no, print the address and hours of the permanent drop-off site on the shred day flyer. Our guide on running a bulk trash or dumpster day covers the landfill bans that decide what owners cannot throw out.

Notice and a six-week timeline

Six weeks out: the board sets a date and a spending cap, and approves the records list if association boxes are going on the truck. Five weeks out: collect quotes, book the vendor and get the certificate of insurance. Four weeks out: send the first notice and ask the county about hazardous waste collection. Two weeks out: line up two volunteers and borrow cones. One week out: send a reminder and post signs at the entrances. Sample notice: 'Shred day for residents is Saturday, October 24, 9 a.m. to noon or until the truck is full, at the clubhouse lot. Bring up to three boxes or bags of paper per household. [What the vendor accepts, for example: staples and paper clips are fine; binders and hanging folders are not.] Your documents are shredded on site, and you can watch. No chemicals, paint or electronics. The county drop-off at [address] takes household hazardous waste on [days and hours].' Fill in the brackets from the vendor's answers and the county's website before you send it.

Mistakes boards make

The worst one is shredding records the retention policy says to keep, or a file an owner asked to inspect last month. Close behind is mixing the association's boxes into the owners' load with nobody watching, which leaves no proof of what was destroyed or when. Some boards book the cheapest truck without checking certification or asking for a certificate, and the certificate is the only document that shows the job was done. Others skip the box limit, and the first three households fill the truck by 9:30. The last is treating a hazardous waste request as a volunteer project when it belongs to the county.

Sources

These guides are general education for HOA boards and residents, not legal, tax, or financial advice. Rules vary by state and by your community's governing documents - check with a professional for your situation.

More from the board handbook

Track every request from report to done

Assign maintenance requests to a board member, email vendors a work order with photos, and keep the history. Free to start.